Legal

Privacy Policy

Poker Colonya Pollobay respects your privacy and is committed to protecting your personal information in accordance with the Australian Privacy Principles.

This policy explains how we collect, use, disclose, and safeguard your information when you visit our offline poker venue, use our website, or engage with our restaurant.

Effective date: 16 September 2026

Information We Collect

We collect personal information that you voluntarily provide when making bookings, signing up for poker nights, or contacting us, as well as technical information from website usage.

  • Contact details: name, phone number, email address.
  • Booking details: preferred poker table, session times, number of guests.
  • Restaurant preferences: dietary requirements or special requests.
  • Technical data: IP address, browser type, pages visited on our website.

No financial information is collected or stored. We do not collect sensitive information unless required by law.

How We Use Your Information

We use your personal information to manage bookings for live poker sessions and restaurant reservations, communicate with you about your visit, and improve our services.

Booking management

To confirm and manage your poker table bookings and restaurant reservations.

Venue updates

To send you important updates about poker nights or venue changes.

Customer service

To respond to your inquiries and feedback.

Experience personalisation

To personalise your experience at our card lounge and restaurant.

We do not use your information for marketing without your consent. We do not sell your personal information.

Disclosure of Information

We may share your personal information with trusted service providers who assist us in operating our website, managing bookings, or providing restaurant services, but only to the extent necessary.

Service providers are contractually obligated to protect your information. We may disclose information if required by law or to protect our rights.

We do not share your information with unrelated third parties for their marketing purposes. No financial data is shared. All third parties are bound by confidentiality agreements.

Data Security

We implement reasonable physical, electronic, and managerial procedures to safeguard your personal information against loss, misuse, and unauthorised access.

  • Access to personal information is restricted to authorised staff.
  • Our website uses encryption for data transmission.
  • We regularly review our security practices.

No system is 100% secure, but we strive to protect your data.

Your Rights and Choices

You have the right to access, correct, or delete your personal information held by us, subject to legal exceptions.

  • You may request a copy of your personal information.
  • You may ask us to update inaccurate information.
  • You may request deletion of your information where applicable.
  • You may opt out of non-essential communications.

To exercise these rights, contact us using the details provided below.

Cookies and Tracking

Our website may use cookies to enhance your browsing experience, analyse site traffic, and remember your preferences.

You can control cookies through your browser settings. We do not use cookies to collect personal information without your consent.

For more details, see our Cookie Policy.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be posted on this page with the effective date.

Significant changes will be highlighted on our website. Continued use of our services after changes constitutes acceptance.

Contact Us

If you have any questions or concerns about this privacy policy or our data practices, please contact us using the details below.